mediatoto Platform Privacy Notice

This page describes what we collect when you use mediatoto and how we keep that data protected. We at mediatoto collect personal information to verify your identity, process your payments, and deliver our gaming and sportsbook services. We encrypt all sensitive data and do not share your information with third parties without your consent, except where required by law.

Our mediatoto privacy framework covers account registration, KYC verification, payment processing, game activity, and customer support. We retain your data for dispute resolution, compliance, and account reconciliation. Your rights include access to your data, correction of inaccuracies, and account closure.

By using mediatoto, you consent to this privacy notice. If you do not agree with our data practices, you should not open an account.

What data we collect on mediatoto

We collect your email address, phone number, and password during registration. We collect your government-issued ID number, full name, date of birth, and proof of address during KYC verification. We collect your banking details and payment method information when you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

We collect your game activity data: every slot session on Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; every live-dealer table entry; every sportsbook selection covering Liga 1, Piala AFF, Champions League, and other tournaments; and every esports market entry for Mobile Legends, Free Fire, and PUBG Mobile. We record session timestamps, bet amounts, outcomes, and account balance changes.

We collect support interaction data when you contact our team via live chat, email, or phone. We record your inquiries, our responses, and any documents you upload for account recovery or dispute resolution.

How we use your data on mediatoto

We use your email and phone number to send account notifications, payment confirmations, and support responses. We use your ID and address to verify your identity and comply with anti-money-laundering regulations. We use your banking details to process deposits and withdrawals securely.

We use your game activity data to calculate your account balance, settle tournament payouts, and detect fraud or system abuse. We analyze aggregate game data to improve our platform performance and game offerings, but we do not use individual session data for marketing or profiling.

We at mediatoto keep your personal data separate from our operational systems. Your payment details are encrypted and never stored in plain text.

We use support interaction data to resolve your inquiries, improve our customer service, and maintain records for dispute resolution. We do not sell or share your personal data with third parties for marketing purposes.

Third-party processors and our mediatoto data sharing

We use third-party payment processors to handle deposits and withdrawals. These processors receive your banking details and transaction information to complete payments. We require all processors to maintain strict confidentiality and comply with data-protection standards.

We may share your data with law enforcement or regulatory authorities if required by law. We may also share data with our legal advisors if we face a dispute or investigation. We do not share your data with marketing partners, data brokers, or advertising networks.

• Our servers may sit outside your jurisdiction; your data may be processed in multiple countries.
• We use encryption in transit and at rest to protect your data from unauthorized access.
• We maintain access logs to track who views your account data and when.
• We conduct regular security audits to identify and fix vulnerabilities.

Cookies and tracking on mediatoto

We use cookies to maintain your login session and remember your preferences. These cookies are essential for mediatoto to function; without them, you cannot stay logged in or access your account. We do not use cookies for tracking or profiling.

We do not use third-party analytics or advertising cookies. We do not track your activity across other websites or share your browsing data with external services.

Your rights on mediatoto

You have the right to access your personal data. Contact our support team with your request, and we provide a copy of your data within standard response windows. You have the right to correct inaccurate information; update your profile directly or contact support for assistance.

You have the right to request account closure. We close your account and mark your data as inactive, but we retain it for dispute resolution and compliance purposes. You have the right to lodge a complaint with your local data-protection authority if you believe we have violated your privacy rights.

Data retention and our mediatoto record-keeping

We retain your account registration data for the lifetime of your account and for seven years after closure to comply with anti-money-laundering regulations. We retain your game activity data indefinitely to support account reconciliation and dispute resolution. We retain your payment data for seven years to comply with financial regulations.

We retain support interaction data for three years to support dispute resolution and service improvement. We delete cookies when you clear your browser cache or log out of mediatoto.

Contact us about privacy on mediatoto

If you have questions about our privacy practices, data retention, or your rights, contact our support team during business hours. We respond in English and local languages via live chat, email, and phone. Our data protection officer is available to discuss privacy concerns and data-access requests.

Summary of our mediatoto privacy commitments

We at mediatoto collect personal data only to verify your identity, process payments, and deliver our services. We encrypt all sensitive information and do not share your data with third parties for marketing. We retain your data for dispute resolution and compliance, and we respect your rights to access, correct, and request closure.

Our privacy framework applies to all users of mediatoto, whether you access from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere. We comply with local data-protection laws and international privacy standards. If you have privacy concerns or wish to exercise your rights, contact our support team during business hours.

We update this privacy notice periodically to reflect changes in our practices or legal requirements. We notify users of material changes via email or in-app notification. Your continued use of mediatoto after updates take effect constitutes acceptance of the updated privacy notice.